Privacy Policy
Last updated: September 11, 2026
This Privacy Policy describes how Shdehaven, operated by HALIOR LLC (“we”, “us”, or “our”), collects, uses, and shares information about you when you visit or make a purchase from www.shdehaven.com (the “Site”).
By using our Site, you agree to the collection and use of information in accordance with this policy. Please read it carefully.
1. Information We Collect
We collect information you provide directly to us, as well as information collected automatically when you use our Site.
Information you provide: When you place an order, create an account, or contact us, we may collect your name, email address, phone number, billing and shipping address, and payment information. Payment details are processed securely by our payment providers and are not stored on our servers.
Information collected automatically: When you visit the Site, we automatically receive information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
Cookies: We use cookies and similar tracking technologies to track activity on our Site and improve your experience. You may instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our Site may not function properly without cookies.
2. How We Use Your Information
We use the information we collect to:
Process and fulfil your orders, including sending order confirmations and shipping updates — Communicate with you about your account or orders — Respond to your enquiries and provide customer support — Send you marketing and promotional communications, where you have opted in to receive them — Improve and personalise your experience on our Site — Comply with legal obligations and resolve disputes — Detect, investigate, and prevent fraudulent transactions and other illegal activities.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our Site and conducting our business, subject to those parties agreeing to keep your information confidential. These may include:
Payment processors (such as Shopify Payments, PayPal) — Shipping and logistics providers — Email marketing platforms — Analytics providers (such as Google Analytics)
We may also disclose your information where required by law or to protect our rights, property, or the safety of our customers.
4. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you place an order through the Site, we will retain your order information for our records unless and until you ask us to delete it.
5. Your Rights
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. You may also have the right to object to or restrict certain types of processing, or to request that we provide your data in a portable format.
To exercise any of these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
If you are a resident of the European Economic Area (EEA), you have the right to lodge a complaint with your local data protection authority if you believe we have not handled your information appropriately.
6. Data Security
We take reasonable precautions to protect your personal information from loss, theft, misuse, and unauthorised access, disclosure, alteration, and destruction. All transactions are processed through SSL-encrypted connections. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our Site is not directed at children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please do not hesitate to contact us:
HALIOR LLC
7602 E Avalon Dr,Scottsdale, AZ 85251
Phone: +17736704030
Email: support@shdehaven.com